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Office 365 Glossary
ActiveSync Protocol
A service -- similar to Exchange, IMAP, and POP3 -- that sends email and calendar information from an Office 365 account to mobile devices.

Automatic Reply
Also known as a vacation message or an out of office message.

Automatic reply is a rule that can be set in your Office 365 account that will automatically reply to incoming emails with a preset response for a preset amount of time.

Is a feature in Outlook and Outlook Web App that allows you to assign a keyword or phrase (and color) to help you keep track of items/events.

Using this feature you can easily find, sort, filter, or group different items/events that are located across your different folders/calendars.

Cloud Service
Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

Someone granted permission to interact with another person's Office 365 account (email, calendar, address book, etc.). This can include reading, writing, modifying, and deleting items.

Email Address
An email address identifies the account that messages should be delivered (e.g.,
). An account can have multiple email addresses. Each account in Office 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.

Exchange Protocol
A service -- similar to IMAP, POP3, and ActiveSync -- that works to transfer and synchronize email/calendar information between the server and the end user's client.

Free/busy is a determination of whether there is a calendar event in a given time slot. Free designates time slots without events and busy designates time slots that are taken up in a person's calendar. Any account within Office 365 will have the ability to view free/busy information against any other Office 365 account.

Full Mailbox Permissions
In Office 365, this permission allows a delegate to sign in to the user's mailbox and view the contents of the mailbox. However, after this permission is assigned to a delegate, the delegate can't send messages from the mailbox. To allow a delegate to send email from the user's mailbox, you still have to assign the delegate the Send As or the Send on Behalf Of permission. In addition, the delegate will have the ability to
create/edit calendar/contacts.

Global Address List (GAL)
The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.

Internet Message Access Protocol (IMAP) is a protocol for e-mail retrieval and storage.

Microsoft Lync (formerly Microsoft Office Communicator) and Microsoft Lync for Mac are instant messaging clients used with Microsoft Lync Server or Lync Online available with Microsoft Office 365.

Office 365 (Email and Calendaring System)
Office 365 is a cloud-based service provided by Microsoft Office 365 account. The location in the Office 365 system where your email, calendar, task list, and address book are stored.

Each Office 365 account has one primary address, but can have many alternate addresses.

Office 365 Transition Website
Located at 365transition.wisc.edu, the Office 365 Transition Website is the first stop for those who are interested to know more about the transition.

It provides general info on everything from the project history and the business case to the Office 365 Team roster and announcements to campus.

Office Online
Office Online (previously Office Web Apps) is an online office suite offered by Microsoft, which allows users to create and edit files using lightweight, web browser-based versions of Microsoft Office applications: Word, Excel, PowerPoint and OneNote. The offering also includes Outlook, People, Calendar and OneDrive, all of which are accessible from a unified app switcher (Outlook Web App).

Offline Data File (OST)
Typically, when you use a Microsoft Exchange Server account (Office 365 account), your email messages, calendar, and other items are delivered to and saved on the server. You can configure Outlook to keep a local copy of your items on your computer in an Outlook data file that is named an offline Outlook Data File (.ost).

This allows you to use Cached Exchange Mode or to work offline when a connection to the Office 365 (Exchange) computer may not be possible or wanted. The .ost file is synchronized with the Office 365 (Exchange) computer when a connection is available.

OneDrive (previously SkyDrive, Windows Live SkyDrive and Windows Live Folders) is a file hosting service that allows users to upload and sync files to a cloud storage and then access them from a Web browser or their local device.

Microsoft's email and calendar application.

It is part of the Office suite and can be used to view email, calendar, contacts, and more.

Outlook 2013
Microsoft Outlook 2013 is an e-mail client and personal information manager (PIM) that's available as part of Microsoft's Office suite. It is part of the Office suite for Windows and can be used to view email, calendar, contacts, and more.

Outlook Data File (PST)
A Personal Folders file (.pst) is an Outlook data file that stores your messages and other items on your computer. This is the most common file in which information in Outlook is saved by home users or in small organizations. The most common types of accounts are referred to by their Internet protocol names -- POP3 and IMAP. Another type of account is an HTTP or web-based account that works similar to IMAP email accounts.

All three account types use a .pst file.

Outlook for Mac
Microsoft Outlook for Mac is an e-mail client and personal information manager (PIM) that's available as part of Microsoft's Office suite. It is the latest version of Outlook for the Mac OS and can be used to manage email, calendar, contacts, and more.

Outlook Profile
A profile is what Outlook uses to remember the e-mail accounts and the settings that tell Outlook where your e-mail is stored.

Outlook Web App (OWA)
Microsoft's service for accessing your Office 365 account via web browser.
Permissions In Office 365, permissions can enable an individual to access another individual's mail, calendars, and contacts. For example, if User A wanted the
ability to modify events in User B's calendar, User B would need to assign read/write/modify permissions to User A.

Primary Address
In Office 365, your primary address is the email address associated with your Office 365 account that will appear as your "From" address on emails and calendar invites. It will also appear as a result in the address look up feature in Office 365. For further information, click here.

Resource Account
In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account.

A feature in Office 365 which allows you to take some action when a message arrives into your account or when you are sending a message.

Examples of potential actions include move/copy/delete, mark with a category/read/importance, or forward/redirect.

Send As
In Office 365, this permission allows users other than the mailbox owner to use the mailbox to send messages. After this permission is assigned to a delegate, any message that a delegate sends from this mailbox will appear as if it was sent by the mailbox owner. However, this permission doesn't allow a delegate to sign in to the user's mailbox.

Send on Behalf Of
In Office 365, this permission allows a delegate to use this mailbox to send messages. However, after this permission is assigned to a delegate, the From address in any message sent by the delegate indicates that the message was sent by the delegate on behalf of the mailbox owner.

Service Account
Office 365 accounts that are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). These accounts can be accessed via a linked NetID or by using the service account's direct username/password. More information about the types of accounts available in Office 365 can be found here.

SharePoint is a web application framework and platform which integrates intranet, content management, and document management. You can use it as a secure place to store, organize, share, and access information from almost any device.