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Rockville Connect
Water and Sewer Service
The City of Rockville provides water and sewer service to 70 percent of the city or about 12,000 accounts. All other Rockville residents and businesses are serviced through the Washington Suburban Sanitary Commission (WSSC)

Finding your Provider
Type your address into our interactive map to see if your water is provided by the City of Rockville or WSSC.

Start/Stop Service
To start/stop service, call 240-314-8420 or email 

Final Meter Reading
Schedule a final reading of the meter at least five days in advance. Tenants or landlords will need to provide a copy of the lease. Homeowners will need to provide a copy of the Closing Disclosure.

How to Pay

Pay Online

Cashier's Station 
111 Maryland Avenue
Rockville, MD 20850
Monday-Friday, 8:30 a.m. to 5:00 p.m.

24-hour drop-box available outside of City Hall.

Sign up for e-billing

Receive your bills by email by completing our e-billing sign up form. All future bills will be sent to the provided email address.

Late Payments
Bills not paid within 30 days will be charged a 10% late fee. A $50 penalty fee will be added to restore services resulting from a shut off. Returned checks result in a $35 fee and future payments must be cash or money orders.  
Water Problems? Call City's 24-Hour Hotline

For emergency water or sewage problems, call 240-314-8567.

24 Hour Emergency Utility Line
Ph: 240-314-8567

Customer Service
Ph: 240-314-8420

Water Quality (discolored water)
Ph: 240-314-8570

Pay Online