IVR User's Guide

Community Planning and Development Services Department
Inspection Services Division

Voice Permits™ IVR User’s Guide

Voice Permits™ Line
240-314-5040

Call the automated Voice Permits™ IVR System for all of your construction related inspections except for Fire Marshal inspections.

In an ongoing commitment to improve customer service, Inspection Services Division has installed an Interactive Voice Response System for scheduling inspections, 24 hours a day, 7 days a week.

Schedule Inspections
Cancel Inspections
Retrieve Inspection Results

You will be prompted through the entire process. Press [*] at any time for more information.

Before Calling, You Will Need:

A touch-tone telephone
A site-specific Permit Number
An Inspection Code – Choose from the codes listed inside this brochure

Choose From the Following Options:

Press [1] Schedule an Inspection
Press [2] Cancel an Inspection
Press [3] Obtain Inspection Results
Press [9] Repeat Main Menu
Press [0] To Speak with a Permit Tech
Press [*] Listen to General Information
Press [#] Disconnect and Hang Up

The Voice Permits™ system will prompt you through the steps below during your call. You may perform multiple transactions during each call. At the end of the call you will be issued a confirmation number. We recommend that you keep a record of your confirmation numbers and associated transactions in case they are needed for future reference.

Schedule an Inspection

Enter the Permit Type
Enter the Permit Number and the # key
The system will confirm this permit by speaking back the site address.
Enter the Inspection Code from the list on the outside of this brochure.
Enter the Inspection Date. The cut-off time is 5:30 am for an inspection on the same day.

After you have scheduled the inspection, you will be able t

Leave a message for the inspector
Request another inspection, same permit
Request another inspection, different permit
Get a Confirmation Number and hang up. Use this confirmation number when inquiring about this telephone request.
Return to the Main Menu

Cancel an Inspection

Enter the Permit Type
Enter the Permit Number and the # key
Enter the Inspection Code from the list on the outside of this brochure. The cut-off time is 7:00 am for canceling an inspection on the same day.

After you have cancelled an inspection, you will be able to:

Cancel another inspection, same permit
Cancel another inspection, different permit
Retrieve Inspector Message
Get a Confirmation Number and hang up. Use this confirmation number when inquiring about this telephone request.
Return to the Main Menu

Obtain Inspection Results

Enter the Permit Type
Enter the Permit Number and the # key
Enter the Inspection Code from the list on the outside of this brochure.

After you have listened to the inspection results, you will be able to:

Listen for more results, same permit
Listen for more results, different permit
Get a Confirmation Number and hang up. Use this confirmation number when inquiring about this telephone request.
Return to the Main Menu

Inspection Codes

BUILDING CASE TYPE
PMB CASE TYPE
100 Footing
400 Interior groundwork
101 Foundation Footing 401 Exterior groundwork
102 Foundation walls 402 Ext meter crock/vault
103 Waterproofing
403 Meter release
104 Draintile
404 Water lateral
105 Backfill 405 Storm water lateral
106 Slab 406 Fire line
107 Floor Framing 407 Fire Line Flush Test
108 Residential framing 408 Water Line Flush Test
109 Close-in ceiling
409 Sewer lateral
110 Close-in walls
410 Stack test
111 Insulation 411 Interior water test
112 Structural steel
412 Exterior hydro
113 Reinforcing steel 413 Gas line
114 Concrete
414 Gas Line Pressure Test
115 Fireplace throat
415 Mercury test
116 Fireplace hearth
416 Close-in residential
198 Final
417 Close-in ceiling
199 Final Phase
418 Close-in wall
419 Backflow prevention
DEMO CASE TYPE
420 Interior sub-meter
701 Inspection
498 FINAL
700 Final 499 FINAL PHASE

ELE CASE TYPE
SFD CASE TYPE
200 Pole construction
500 Footing
201 Trench 501 Foundation walls
202 Conduit in Slab 502 Waterproofing
203 TPF 503 Drain tile
204 Bonding
504 Backfill
205 Swimming Pool Bonding
505 Slab
206 Heavy-up 506 ELE trench
207 Sign 507 ELE TPF
208 Residential close-in 508 MEC/PMB gas line
209 Close-in ceiling 509 MEC/PMB Pressure Test
210 Close-in wall
510 PMB ext meter crock/vlt
211 Fire Pump
511 Interior groundwork
298 Final
512 Meter release
299 Final Phase 513 PMB water lateral

514 PMB sewer lateral
MEC CASE TYPE 515 PMB stack test
300 Gas line
516 PMB interior water test
301 Gasline/pressure test
517 PMB backflow prevention
302 Manufactured fireplace
518 Manuf fplc/wood stove
303 Wood stove
519 Fireplace throat
304 Close-in residential
520 Fireplace hearth
305 Close-in ceiling 521 Floor Framing
306 Close-in wall 522 BLD close-in
307 Fuel Tank Aboveground 523 ELE close-in
308 Fuel Tank Underground/Backfill 524 MEC close-in
398 Final 525 PMB close-in
399 Final Phase 526 Insulation

595 BUILDING FINAL
OCC CASE TYPE 596 ELECTRICAL FINAL
600 Occupancy
597 MECHANICAL FINAL
601 Reinspection
598 PLUMBING FINAL
602 Phase Occupancy
599 Occupancy

NOTE:
If required, you must have an occupancy inspection from the Fire Marshal prior to requesting one from the Building Division. You must call the Fire Inspection Scheduling Line at 240-314-5041 at least 5 days prior to requesting an occupancy inspection.
NOTE:
For SFD permits which have a sprinkler system, a Fire Marshal inspection is required prior to the building insulation and building occupancy inspections. You must call 240-314-5041 at least 5 days prior to requesting an inspection from the Fire Marshal.

BUILDING CASE TYPE	PMB CASE TYPE
100 Footing	400 Interior groundwork
101 Foundation Footing	401 Exterior groundwork
102 Foundation walls	402 Ext meter crock/vault
103 Waterproofing	403 Meter release
104 Draintile	404 Water lateral
105 Backfill	405 Storm water lateral
106 Slab	406 Fire line
107 Floor Framing	407 Fire Line Flush Test
108 Residential framing	408 Water Line Flush Test
109 Close-in ceiling	409 Sewer lateral
110 Close-in walls	410 Stack test
111 Insulation	411 Interior water test
112 Structural steel	412 Exterior hydro
113 Reinforcing steel	413 Gas line
114 Concrete	414 Gas Line Pressure Test
115 Fireplace throat	415 Mercury test
116 Fireplace hearth	416 Close-in residential
198 Final	417 Close-in ceiling
199 Final Phase	418 Close-in wall
	419 Backflow prevention
DEMO CASE TYPE	420 Interior sub-meter
701 Inspection	498 FINAL
700 Final	499 FINAL PHASE

ELE CASE TYPE	SFD CASE TYPE
200 Pole construction	500 Footing
201 Trench	501 Foundation walls
202 Conduit in Slab	502 Waterproofing
203 TPF	503 Drain tile
204 Bonding	504 Backfill
205 Swimming Pool Bonding	505 Slab
206 Heavy-up	506 ELE trench
207 Sign	507 ELE TPF
208 Residential close-in	508 MEC/PMB gas line
209 Close-in ceiling	509 MEC/PMB Pressure Test
210 Close-in wall	510 PMB ext meter crock/vlt
211 Fire Pump	511 Interior groundwork
298 Final	512 Meter release
299 Final Phase	513 PMB water lateral
	514 PMB sewer lateral
MEC CASE TYPE	515 PMB stack test
300 Gas line	516 PMB interior water test
301 Gasline/pressure test	517 PMB backflow prevention
302 Manufactured fireplace	518 Manuf fplc/wood stove
303 Wood stove	519 Fireplace throat
304 Close-in residential	520 Fireplace hearth
305 Close-in ceiling	521 Floor Framing
306 Close-in wall	522 BLD close-in
307 Fuel Tank Aboveground	523 ELE close-in
308 Fuel Tank Underground/Backfill	524 MEC close-in
398 Final	525 PMB close-in
399 Final Phase	526 Insulation
	595 BUILDING FINAL
OCC CASE TYPE	596 ELECTRICAL FINAL
600 Occupancy	597 MECHANICAL FINAL
601 Reinspection	598 PLUMBING FINAL
602 Phase Occupancy	599 Occupancy

NOTE: If required, you must have an occupancy inspection from the Fire Marshal prior to requesting one from the Building Division. You must call the Fire Inspection Scheduling Line at 240-314-5041 at least 5 days prior to requesting an occupancy inspection.	NOTE: For SFD permits which have a sprinkler system, a Fire Marshal inspection is required prior to the building insulation and building occupancy inspections. You must call 240-314-5041 at least 5 days prior to requesting an inspection from the Fire Marshal.