The City of Rockville is dedicated to helping its community members. We’ve compiled a list of city and county resources for residents and businesses.
We are all in this together.
Reopening Requirements and Complaints
If you are concerned that a local business is not following the county’s reopening requirements, you may ask questions or register a complaint or concern by contacting the Montgomery County Department of Health and Human Services Licensure and Regulatory Services Division at the following:
- By phone at 240-777-3986 (8 a.m.-4 p.m., Monday-Friday).
- Online through the 311 portal.
- By email at email@example.com.
COVID-19 Testing Helpline
A testing helpline is now available for county residents who believe they need testing but do not have a primary care provider. Residents can call 240-777-1755 from 8 a.m. to 8 p.m. seven days a week.
Callers who do not have a doctor will be contacted within 24 hours by a volunteer medical professional for a free evaluation. If needed, they will be given an appointment for testing at one of three county sites.
File for Unemployment Insurance in Maryland online. Best time is early morning or late evening.
Community Services Financial Assistance
Applications for financial assistance with evictions, utility-shut-offs, and prescription medications are being processed by phone and email.
All applicants must first apply at Montgomery County Department of Health and Human Services.
Montgomery County DHHS will submit a referral to the City of Rockville Community Services Division on behalf of eligible city residents.
Find more resources on Montgomery County Health and Human Services website.
Find more about IRS economic impact payments.
Benefit Information Resources
While Montgomery County Department of Health and Human Services Office of Eligibility and Support Services is closed to walk-in services, drop boxes for paper applications and documents are available at all sites, and services are available through online applications.
- Apply at myDHR.
- Call OESS at 240-777-1003, 8:30 a.m.-4:30 p.m. Monday-Friday.
- Visit the DHHS website for information on applying for SNAP and other financial assistance benefits.
- Call the DHHS for emergency eviction/utilities/Rx assistance: 240-777-4550.
For help in applying for SNAP or other benefits, call:
- The Maryland Benefits Center: 1-833-373-5867.
- Maryland Hunger Solutions: 1-866-821-5552.
- Spanish Catholic Center: 301-453-5560.
Drop off completed applications and required documents at drop-off boxes at DHHS offices. Drop boxes are available in the Rockville area at:
- 1301 Piccard Drive, Rockville.
- 1401 Rockville Pike, Rockville.
- 401 Hungerford Drive, Rockville (medical assistance applications only).
In response to the COVID-19 pandemic, the United States Department of Agriculture (USDA) has approved Maryland’s request to issue emergency SNAP payments to currently enrolled households for April and May 2020. View the maximum benefits available through SNAP.
For food assistance resources, and opportunities for individuals and organizations to support community needs, visit Montgomery County Food Council.
MCPS is providing free breakfasts, lunches and dinner meals for children 18 years old and younger and all MCPS students (regardless of age) at more than 40 sites (including mobile sites) throughout the county. Additionally, MCPS school buses will distribute meals in several neighborhoods and county shopping centers. View a map of locations.
Additional food resources include:
Homeowners and Renters
Montgomery County residents experiencing financial difficulties are encouraged to reach out to the Housing Initiative Partnership counselors at 301-916-5946.
Homeowners and Renters can find information about U.S. Small Business Administration disaster loans and apply here.
Water: Gov. Larry Hogan has issued an emergency order that prohibits electric, gas, water, sewage, phone, cable TV and internet service provider companies from shutting off any residential customer’s service, or charging any residential late fees during the COVID-19 emergency.
If you’ve recently received a shut-off notice from the City of Rockville, you can disregard it.
Evictions: A governor’s emergency order prohibits Maryland courts from ordering the eviction of any tenant who can show that their failure to pay rent was the result of COVID-19 — for example, because of lost or reduced unemployment, or needing to care for a school-aged child — or because they are diagnosed with, or being tested for, COVID-19.
Rental payments that a resident is due to pay are still owed during the state of emergency. Residents should continue to make rental payments or arrange an alternative plan with their landlord. Read City Manager Rob DiSpirito’s letter to landlords.
No resident may be forced to move out or be evicted during the state of emergency. Residents who live in the City of Rockville who are being forced or asked to move out against their will and without a court order should call the non-emergency police line at 240-314-8900
Find helpful tips for landlords and renters about how COVID-19 affects you.
- Housing Initiative Partnership, 301-916-5946.
- Money Management International, 866-232-9080
- Latino Economic Development Corporation, 202-588-5102
The senior center’s Call and Ride program is available during this crisis to provide taxi coupons to seniors in need of transportation. Seniors, living in the city limits of Rockville, in need of transportation can call 240-314-8810 for assistance.
Seniors in need of meals can call 240-314-8810, distributions are scheduled for Wednesdays.
Maryland’s Senior Call Check Program is a daily call program to verify senior’s wellbeing. Participants can register on Maryland’s website and choose a time for their scheduled call.
Select grocery stores are offering “seniors-only” shopping hours. Grocery stores in Rockville include: Giant, Target, Dawson’s Market, Whole Foods and Grosvenor Market. Hours vary by location. View the complete list of locations and hours.
Help for Businesses
Rockville Expands Options for Outside Dining
Rockville restaurants can now take advantage of an expedited permitting process that allows local eateries to create or expand outside spaces for dining on private property and within the city’s rights of way.
Instructions for how to apply and an application form for temporary outside dining area permits are available on the city’s website. There is no fee for the permit.
Small businesses can find information about U.S. Small Business Administration disaster loans and apply here.
To assist Rockville’s businesses, Rockville Economic Development, Inc. created a resources page to financial assistance and clarification about what qualifies as a non-essential business.
For the most up-to-date information pertaining to the business community and COVID-19: visit https://businessexpress.maryland.gov/coronavirus.
Montgomery County’s Microenterprise Stabilization grant offers financial assistance to income-eligible for-profit businesses with five or fewer employees that have experienced a reduction in revenue as a result of the current public health emergency. Assistance is for an award up to $10,000 per business. Applications for this program will be accepted from June 10 through June 16.
Mental Health and Wellness
The coronavirus pandemic is causing increased stress and anxiety for all of us. As the news unfolds, and more support becomes available, the Mental Health Association of Maryland has curating a list of trusted resources to help you take care of yourself during this unusual, and potentially difficult, time.
For help fighting addition, visit:
The National Domestic Violence Hotline provides lifesaving tools and immediate support to empower victims and survivors to find safety and live free of abuse.
National and Local Resources: