The City of Rockville is dedicated to helping its community members. We’ve compiled a list of city and county resources for residents and businesses.
We are all in this together.
The COVID-19 vaccination program, administered by the Montgomery County Department of Health and Human Services, is preregistering people based on their priority group status, as set by the state of Maryland.
- To preregister, visit Montgomery County’s COVID-19 portal or call 240-777-2982.
- For more information about vaccine distribution and priority groups, sign up for the county’s email/text vaccine updates.
Demand is high and supplies limited. Anticipate delays when you call.
A new portal, at covidvax.maryland.gov, allows eligible Marylanders to enter their address, ZIP code or location to view vaccination clinics available within a 50-mile radius.
State Opens Call Center to Help Offline Seniors Access COVID-19 Vaccinations
Know a senior who’s eligible to receive the COVID-19 vaccination, but they don’t have access to the internet?
Have them call the new COVID-19 Vaccination Support Center: 1-855-MDGOVAX (1-855-634-6829).
The Maryland Department of Health and Maryland Department of Aging are working together to promote access to vaccines for non-internet-connected seniors through this telephone-based support line and appointment system.
Transportation for Seniors
If you need a ride to a vaccination appointment, call:
- Senior Connection, 301-962-0820
- Connect A Ride, 301-738-3252
The senior center’s Call and Ride program is available during this crisis to provide taxi coupons to seniors in need of transportation.
Seniors, living in the city limits of Rockville, in need of transportation can call 240-314-8810 for assistance.
More Senior Resources
Seniors in need of meals can call 240-314-8810. Distributions are scheduled for Wednesdays.
Maryland’s Senior Call Check Program is a daily call program to verify seniors’ wellbeing. Participants can register on Maryland’s website and choose a time for their scheduled call.
If you require assistance, call or email the Rockville Senior Center, 240-314-8800 or firstname.lastname@example.org.
COVID-19 Testing Helpline
A testing helpline is now available for county residents who believe they need testing but do not have a primary care provider. Residents can call 240-777-1755 from 8 a.m. to 8 p.m. seven days a week.
Callers who do not have a doctor will be contacted within 24 hours by a volunteer medical professional for a free evaluation. If needed, they will be given an appointment for testing at one of three county sites.
Testing sites may be impacted by weather.
Reopening Requirements and Complaints
If you are concerned that a local business is not following the county’s reopening requirements, you may ask questions or register a complaint or concern by contacting the Montgomery County Department of Health and Human Services Licensure and Regulatory Services Division at the following:
- By phone at 240-777-3986 (8 a.m.-4 p.m., Monday-Friday).
- Online through the 311 portal.
- By email at email@example.com.
File for Unemployment Insurance in Maryland online. Best time is early morning or late evening.
Community Services Financial Assistance
Applications for financial assistance with evictions, utility-shut-offs, and prescription medications are being processed by phone and email.
All applicants must first apply at Montgomery County Department of Health and Human Services.
Montgomery County DHHS will submit a referral to the City of Rockville Community Services Division on behalf of eligible city residents.
Find more resources on Montgomery County Health and Human Services website.
Find more about IRS economic impact payments.
Benefit Information Resources
While Montgomery County Department of Health and Human Services Office of Eligibility and Support Services is closed to walk-in services, drop boxes for paper applications and documents are available at all sites, and services are available through online applications.
- Apply at myDHR.
- Call OESS at 240-777-1003, 8:30 a.m.-4:30 p.m. Monday-Friday.
- Visit the DHHS website for information on applying for SNAP and other financial assistance benefits.
- Call the DHHS for emergency eviction/utilities/Rx assistance: 240-777-4550.
For help in applying for SNAP or other benefits, call:
- The Maryland Benefits Center: 1-833-373-5867.
- Maryland Hunger Solutions: 1-866-821-5552.
- Spanish Catholic Center: 301-453-5560.
Drop off completed applications and required documents at drop-off boxes at DHHS offices. Drop boxes are available in the Rockville area at:
- 1301 Piccard Drive, Rockville.
- 1401 Rockville Pike, Rockville.
- 401 Hungerford Drive, Rockville (medical assistance applications only).
In response to the COVID-19 pandemic, the United States Department of Agriculture (USDA) has approved Maryland’s request to issue emergency SNAP payments to currently enrolled households for April and May 2020. View the maximum benefits available through SNAP.
For food assistance resources, and opportunities for individuals and organizations to support community needs, visit Montgomery County Food Council.
Beginning March 1, MCPS will continue to provide free breakfast, lunch and dinner meals to all students in schools and at designated food distribution sites. Meals will be served Monday, Tuesday (double meal day), Thursday and Friday (triple meal day). There will be no meal service on Wednesdays.
Additional food resources include:
Homeowners and Renters
COVID-19 Rental Assistance Program
Recognizing that the COVID-19 pandemic is causing an unprecedented financial hardship for many Montgomery County residents, the COVID-19 Rental Assistance Program provides financial assistance in the form of a rent subsidy payment. This program seeks to fill the gaps for those who have lost income during COVID-19. Applications will be accepted until Aug. 31 at 2 p.m.
Landlords and Tenants can view the City of Rockville’s presentation on housing resources.
Montgomery County residents experiencing financial difficulties are encouraged to reach out to the Housing Initiative Partnership counselors at 301-916-5946.
Homeowners and Renters can find information about U.S. Small Business Administration disaster loans and apply here.
Water: Gov. Larry Hogan issued, on March 5, 2020, an emergency order that prohibits electric, gas, water, sewage, phone, cable TV and internet service provider companies from shutting off any residential customer’s service, or charging any residential late fees during the COVID-19 emergency and has since renewed that order several times.
If you’ve recently received a shut-off notice from the City of Rockville, you can disregard it.
Evictions: The governor’s emergency order prohibits Maryland courts from ordering the eviction of any tenant who can show that their failure to pay rent was the result of COVID-19 — for example, because of lost or reduced unemployment, or needing to care for a school-aged child — or because they are diagnosed with, or being tested for, COVID-19.
Rental payments that a resident is due to pay are still owed during the state of emergency. Residents should continue to make rental payments or arrange an alternative plan with their landlord. Read City Manager Rob DiSpirito’s letter to landlords.
No resident may be forced to move out or be evicted during the state of emergency. Residents who live in the City of Rockville who are being forced or asked to move out against their will and without a court order should call the non-emergency police line at 240-314-8900
Find helpful tips for landlords and renters about how COVID-19 affects you.
- Housing Initiative Partnership, 301-916-5946.
- Money Management International, 866-232-9080
- Latino Economic Development Corporation, 202-588-5102
Struggling to pay your energy bill? Millions of dollars in assistance funding is available, Pepco recently announced. If you’re a Pepco customer (or even if you’re not), the company has put together a list of grants and programs that may help.
Here are the ones most relevant to Rockville residents:
Maryland customers can apply for the Low-Income Home Energy Assistance Program through the Maryland Department of Human Services website, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347. You can also find the following programs on the DHS website:
The Electric Universal Service Program helps eligible customers pay for a portion of their current electric bill.
The Arrearage Retirement Assistance program helps customers with large, past-due electric and gas bills. If eligible, customers may receive forgiveness of up to $2,000 toward their past due bill.
The Utility Service Protection Program is designed to help low-income families during the heating season.
Visit the Maryland Department of Human Services Office of Home Energy Programs or call 1-800-332-6347 for more information.
Income-eligible Montgomery County residents can receive energy assistance from Interfaith Works at 301-762-8682.
Customers who are past due on their Pepco bill can contact the company at 202-833-7500 or visit pepco.com/Help.
Rockville Community Assistance Programs
The City of Rockville can help, too. See Rockville’s financial assistance page for emergency help.
Programs include the Rockville Emergency Assistance Program; Bridge Rental Assistance; and Home Energy Assistance. More details are available on the City of Rockville’s Department of Housing and Community Services webpage.
For other assistance programs the city operates — such as home repairs, affordable housing, grants and mediation — see our community assistance page.
For further assistance, contact the Department of Housing and Community Services at firstname.lastname@example.org or 240-314-8300.
Help for Businesses
Financial Assistance for Child Care Providers
Licensed child care center programs, registered family child care homes, and letter of compliance programs will be eligible for one month of expenses as programs reopen, as well as compensation for financial losses caused by COVID-19. Read more on the Montgomery County website.
Rockville Expands Options for Outside Dining
Rockville restaurants can now take advantage of an expedited permitting process that allows local eateries to create or expand outside spaces for dining on private property and within the city’s rights of way.
Instructions for how to apply and an application form for temporary outside dining area permits are available on the city’s website. There is no fee for the permit.
Small businesses can find information about U.S. Small Business Administration disaster loans and apply here.
To assist Rockville’s businesses, Rockville Economic Development, Inc. created a resources page to financial assistance and clarification about what qualifies as a non-essential business.
For the most up-to-date information pertaining to the business community and COVID-19: visit https://businessexpress.maryland.gov/coronavirus.
Mental Health and Wellness
The coronavirus pandemic is causing increased stress and anxiety for all of us. As the news unfolds, and more support becomes available, the Mental Health Association of Maryland has curating a list of trusted resources to help you take care of yourself during this unusual, and potentially difficult, time.
For help fighting addiction, visit:
The National Domestic Violence Hotline provides lifesaving tools and immediate support to empower victims and survivors to find safety and live free of abuse.
National and Local Resources: