- Services
- Community Assistance
- Community Mediation
Community Mediation
Community Mediation is designed to assist in resolving conflicts that arise in our community. Mediation is a process in which individuals, groups or organizations in conflict try (with the help of mediators) to reach a mutually acceptable agreement that will resolve their dispute.
Mediators do not make judgments, take sides or impose an agreement on the participants. Agreements are crafted and accepted by the participants themselves, and they do so voluntarily.
Mediation is completely voluntary and confidential.
Still have questions? Contact:
Human Rights Coordinator



Human Rights Coordinator
240-314-8203
Asmara Habte
ahabte@RockvilleMD.gov
ahabte@RockvilleMD.gov
111 Maryland Ave.
Rockville, MD 20850
Rockville, MD 20850
Monday - Friday
8:30 a.m. - 5:00 p.m.
8:30 a.m. - 5:00 p.m.
Mediation Process
Contact the Mediator
If you're experiencing a conflict, contact the mediator to discuss the issue and decide on what steps to take for resolution.Set a Meeting Date
The mediator discuss availability with all parties and schedule a meeting. Participants are asked to set aside two hours for the mediation. The mediation can be longer if needed.Two trained volunteer mediators facilitate the mediation.
Attend Meeting
Everyone will discuss the conflict and brainstorm possible resolutions.The mediators will help the participants craft an agreement in the participants’ own words. Verbal agreements are also an option. If the participants decide to end the mediation without an agreement, that is okay too. Sometimes the mediation process simply serves as an impetus to get participants talking to one another to increase their understanding of the dispute or miscommunication.