Americans With Disabilities Act

Everyone in Rockville should have equal access to facilities, buildings, parks and activities. The city includes people with all abilities and we care about making it possible for everyone to enjoy their city.

You can file an Americans with Disabilities Act complaint if you believe you or another person has been discriminated against because of a disability.

Still have questions? Contact: 

ADA Coordinator
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240-314-8108
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Jessica Homer
jhomer@rockvillemd.gov
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111 Maryland Ave.
Rockville, MD 20850
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Monday - Friday
8:30 a.m. - 5:00 p.m.
 
Understand your Rights
The Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973.
 


Filing a Complaint


Complete Form

You can file a complaint if you feel the city has discriminated against you because of a disability. A complaint can include having limited access to a park, facility, program or activity. 

Complete the online ADA Request form or mail your complaint to:

Assistant City Manager 
Rockville City Hall  
111 Maryland Avenue 
Rockville, Maryland 20850


Receive Confirmation

The city will confirm they have received your form within 5 business days. We will work to investigate the grievance and follow up with our findings. 


Optional: Appealing the Decision

If you disagree with the city's decision, you have 60 days to file an appeal. Within 15 days the city will meet with you to discuss the appeal.