Water, Sewer & Stormwater

    Through December 31, 2021, past due city water and sewer bills are not being charged a late fee and the city is not shutting off water and sewer service for delinquent accounts.

    Starting January 1, 2022, all applicants for financial assistance must have a notice of pending disconnection or have already had their service disconnected, and must apply with the Montgomery County Department of Health and Human Services. Montgomery County DHHS will submit a referral to the City of Rockville Community Services Division on behalf of eligible city residents.

    Due to COVID-19, applications for financial assistance with water utility shutoffs are being processed by phone and email.

    Residents are encouraged to pay bills online. If you need assistance, please email Utility Billing.

The City of Rockville provides water and sewer service to 70 percent of the city or about 12,000 accounts. All other Rockville residents and businesses are serviced through the Washington Suburban Sanitary Commission (WSSC).

Every Rockville resident pays a stormwater utility fee which funds the city's actions to help reduce flooding, protect private property, protect the environment and contribute to happier, healthier communities.


If you are experiencing a water, sewer or stormwater problem, including discolored water or a leak, contact the 24-hour emergency line at 240-314-8567.

Drinking Water Quality Reports