The City of Rockville Board of Supervisors of Elections issued the following statement on Friday, Oct. 27:
Last week, a technical issue arose that prevented voters in the City of Rockville’s 2023 election from using the online tool to track the delivery of ballots to a voter’s home. This technical issue has not affected the integrity of the city’s election process. This issue affected only the ability of voters to track their ballots through the United States Postal Service. The issue had no effect on the actual delivery of ballots.
The online tracking tool, provided by a vendor, was removed and is no longer available, because of this technical issue. Voters who used that tool to track their ballots received emails with inaccurate information generated, not by the city, but by the vendor. Again, this issue affected only the tracking of ballots through the USPS. It did not affect the delivery of ballots to homes by the USPS.
Ballots have been mailed to all registered city voters.
Voters may choose to vote in one of the following ways:
- Return their postage-paid ballot by mail; or
- Vote in person at two Election Day Vote Centers on Tuesday, Nov. 7; or
- Drop off their ballot at an election drop box.
Ballots must be received by 8 p.m. Tuesday, Nov. 7.
As in the 2019 election, voters will be able to confirm that their ballot have been received by the City of Rockville by visiting www.rockvillemd.gov/2258/Ballot-Information and selecting “Ballots Received.”
Voters who need their ballots reissued or need a replacement ballots should contact the City Clerk’s Office at 240-314-8280 or firstname.lastname@example.org.