Flooding Relief

IMPORTANT ADVISORY

The city is currently accepting claims for flooding damage from the Sept. 1, 2021 remnants of Hurricane Ida only.

The deadline to make a claim is Jan. 3, 2022.

The City of Rockville is offering compensation for flood damage and the reimbursement of insurance deductible payments associated with the impacts from the Sept, 1, 2021 extreme rain event. 

Through this program, eligible residents may receive up to $2,500 toward the costs of immediate remediation of damaged property resulting from flooding that occurred on Sept. 1, 2021. 

To be eligible, the property must be within the City of Rockville corporate limits.

Qualifying expenses include:

  • Insurance deductible.
  • Flood damage cleanup.
  • Water removal.
  • Drying efforts.
  • Disposal of damaged property or goods.

Payments cannot be used to replace damaged items, reconstruction costs, or personal property, or as compensation for bodily injury or lost time. 


Still have questions? Contact:
Safety and Risk Manager
phone.png
240-314-8467
1.png

Confirm Rockville Residency

Only City of Rockville residents are eligible for payments. Not all Rockville addresses are within Rockville's corporate limits.

2.png

Complete the Flood Impact Survey

Fill out the damage assessment survey to help Rockville gather information about flooding and flood damage. This survey will inform our flood mitigation planning tool and help the city’s evaluation of future flood mitigation options.

Fill out Survey

3.png

Complete Claim Form

All claims must be submitted using our claim form. 

Upon completing the claim form, the city will file the claim with the Local Government Insurance Trust (LGIT), the city’s liability insurance carrier, for review of coverage. 

If the claim is denied, the city’s safety and risk manager will review the merits of the claim and determine whether any goodwill payment can be offered.

Make a Claim Report

Be Prepared for Future Flooding

Climate change will continue to increase the number and severity of floods in Rockville. Even if you do not live in a floodplain, you can take steps to protect yourself from future flooding.

  1. Know your flood risk. Flooding risk can vary within the same neighborhood and from property to property. Flooding can occur not only in areas identified as high-risk, but may also occur in areas not identified as high-risk. If you have experienced flooding from recent storms, you are likely to experience flooding in the future. Look up your location and see if you live in a floodplain.
  2. Purchase flood insurance. Some homeowners are required to purchase flood insurance, but all property owners should consider flood insurance protection. Most homeowners and renters insurance policies do not cover flooding. It typically takes up to 30 days for a policy to take effect. The time to buy is before a disaster.
  3. Prepare and play it safe. Prepare and protect your home and family before a flood with these simple tips: 
    • Heed all flooding alerts and warnings from public safety officials. Make sure your phone is receiving Wireless Emergency Alerts. Sign up for community alerts through Alert Rockville and Alert Montgomery
    • Make a plan for your household, including your pets, so that you and your family knows what to do, where to go, and what you will need to protect yourselves from flooding. 
    • Know how to shut off the electricity and gas to your house in the event of flooding. 
    • If your basement is prone to flooding, move valuables to a higher location. 
    • If your home needs a sump pump, get a battery backup in case the power goes out. 
    • Makes sure gutters and drains are clear. Keep debris out of city storm drains. If you see a blocked storm drain, call 240-314-8567. 
    • Avoid areas that are prone to flooding. Never attempt to drive over a flooded road.
    • Read more about preparing and staying safe during a flood at Ready.gov
  4. Reduce your risk. Read the FEMA Homeowner’s Guide to Retrofitting for ways to protect your home from flooding. Common practices include floodproofing windows, doors and basements, elevating electrical systems and appliances, and installing water barrier systems. 
  5. Document after a flood. Document damage with photos and video for insurance purposes and begin cleanup immediately to prevent mold. Be sure to follow safety guidelines for reentering a flooded home, cleaning up after a flood, and preventing and cleaning mold and mildew. If needed, hire a professional flood damage restoration service.